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Frequently asked questions

What is the average implementation time ?
Based on SAPs Activate methodology the entire implementation is divided into four phases – Prepare, Explore , Realize and Deploy(PERD) hence each phase has its own lifecycle and vary from 1-2 weeks, Hence in totality it takes approximately 4-6 weeks time to implement a single module.
What will be the support I would be getting from Partner / SAP post implementation ?
Post Implementation you get 1 month of support on production environment from Partner for all the implemented modules as per the agreement rest support from SAP will be there till the contract term expires as per the EULA-agreement.
Do we get any product upgrades / updates if yes then will it be for additional cost ?
Yes, SAP SuccessFactors provided four (4) upgrades in a year and pushed every quarter there is no extra cost on this. Everything is covered in the cost that is being signed for an entire contract term.
What will be the minimum contract period ?
It has a minimum contract period of one (1) Year.
What all cost is involved ?
There are two types of cost involved - Yearly Subscription cost: This cost is based on per employee /per month with the associated module and payment terms are annually in advance plus taxes. This cost is a reoccurring based on contract period. One Time Implementation Cost: This cost is being charged by the implementation partner and depends on the number of module that has been subscribed by the customer. Payment is milestone based on detailed project plan. There is no AMC or any other hidden cost is being charged other than above mentioned costs.
How working process is simplified?
We reduce redundant complex calculations and lengthy erroneous code texts with simpler ones to ensure Mitech would run seamlessly and the design is reserved in its best form when viewed from a wide range of mobile devices & browsers.